Privacy Policy

RESPONSIBLE FOR THE TREATMENT

Identity: JOIES I PROTOCOL ROCA JOIERS, S.L.  (also the provider)

NIF: B64800931

Postal address: C / ESCOLA INDUSTRIAL, 17, 08201 SABADELL, (Barcelona)

Email: FIDELROCA@FIDELROCA.CAT

Data Protection Officer: Nuria Segura

 

JOIES I PROTOCOL ROCA JOIERS, S.L. , as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons regarding the processing of personal data and the free movement of these data and other current regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the Necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

PURPOSE OF THE TREATMENT

 

Your personal data will only be used for the following purposes:

- Carry out the necessary commercial and administrative procedures with the users of the web;

- Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, in case the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER;

- Respond to inquiries and / or provide information required by the User;

- Carry out the provision of services and / or products contracted or subscribed by the User

- Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided and,

- Notify you of changes, important developments in the privacy policy, legal notice or cookie policy.

- Profiles and usability analyzes will be carried out.

- The data of clients and / or suppliers will be processed, within the contractual relationship that links them with the person in charge, in compliance with the administrative, fiscal, accounting and working obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject "Cancellation" to FIDELROCA@FIDELROCA.CAT.

According to the LSSICE, JOIES I PROTOCOL ROCA JOIERS, S.L.  does not perform SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all the communications that the provider will receive, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.

 

CONSERVATION OF YOUR DATA

 

Your data will be kept for the duration of the commercial relationship with us or exercise your right of cancellation or opposition, or limitation of treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by the Judges and Courts or to initiate internal actions derived from the improper use of the website.

It will not be the subject of decisions based on automated treatments that produce effects on your data.

 

LEGITIMATION OF THE TREATMENT

 

The legal basis for the treatment of the data is your consent granted to carry out the purposes described above, which will be requested at the time of marking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information on the Provider's products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. . In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .

 

COMMUNICATIONS

 

Any communication sent will be incorporated into the information systems of JOIES I PROTOCOL ROCA JOIERS, S.L. By accepting these conditions, terms and policies, the User expressly consents to JOIES I PROTOCOL ROCA JOIERS, S.L. perform the following activities and / or actions, unless the User indicates otherwise:

  • Sending commercial and / or promotional communications by any means enabled, informing Users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.
  • In the event that the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of said communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products of JOIES I PROTOCOL ROCA JOIERS, SL The same or similar to those that were initially contracted or of interest to the User.
  • The conservation of the data during the periods foreseen in the applicable provisions.

 

OFFICIAL MEDIA OF COMMUNICATION

 

The user is informed that the means enabled by the company to communicate with customers and others affected is the corporate telephone, company mobile phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability in relation to the security measures provided by the means in question.

 

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

 

JOIES I PROTOCOL ROCA JOIERS, S.L. does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user's consent.

Nor will international transfers of your personal data be made without your prior consent without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be that available to the provider at this time.

JOIES I PROTOCOL ROCA JOIERS, S.L. will not transfer the data collected to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation or prior obtaining the user's consent.

The information that you provide us both through this website and through the application will be hosted on the servers of JOIES I PROTOCOL ROCA JOIERS, S.L. , contracted to the company ____________ (hereinafter, ___) with NIF ______ and fiscal address located in _______. The treatment of the data of said entity is regulated by means of a contract of the person in charge of the treatment between the provider and said company. In no case will this person in charge of the treatment subcontract services that involve any data processing by third parties without our prior consent.

 

RIGHTS OF INTERESTED PERSONS

 

As a user-interested, you can request the exercise of the following rights before JOIES I PROTOCOL ROCA JOIERS, S.L.  by submitting a letter to the postal address of the heading or by sending an email to [RF_Email], indicating as Subject: "LOPD, EXERCISE OF RIGHTS", and attaching a photocopy of your ID or any similar means in law, as indicated by law.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data subject to treatment.
  • Right of rectification or deletion: allows correcting errors and modifying data that prove to be inaccurate or incomplete.
  • Right of cancellation: allows data that turns out to be inappropriate or excessive to be deleted.
  • Right of opposition: The right of the interested party not to carry out the processing of their personal data or to cease it.
  • Limitation of processing: It entails the marking of the personal data stored, in order to limit its future treatment.
  • Data portability: facilitation of the data object of treatment to the interested party, so that he can transmit them to another person in charge, without impediments.
  • Right not to be the subject of automated individual decisions (including profiling): Right not to be the subject of a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (agpd.es).

 

ADDITIONAL INFORMATION

 

INFORMATION WE COLLECT:

The data collected by the person in charge are the following:

- Those that users provide through the different services offered on the website

- Those included in the different forms provided on the website

- Data collected through "cookies" to improve the browsing experience as reported in the cookie policy.

The refusal to supply the mandatory data will make it impossible to meet the specific request in question. You state that the information and data you provide us are accurate, current and true. We ask that in case of modification, immediately communicate the same so that the information being processed is updated at all times and does not contain errors.

If you contract the service / purchase the product through our website WWW.FIDELROCAPROTOCOL.CAT, we will ask you to provide us with information about yourself, including your name, contact information and information about a credit or debit card.

Through this Privacy Policy we inform you that the photographs that are posted on the web are the property of JOIES I PROTOCOL ROCA JOIERS, S.L. , including those of minors, in which, to obtain these, the prior consent of parents, guardians or legal representatives has been obtained by signing the forms made for this purpose by the centers in which the minors are part . However, the parents, guardians or representatives of minors, as holders of the exercise of their rights, and always with a formal written request, may indicate the refusal to use the image of the minor; in this case, the image will be pixelated.

SOCIAL NETWORKS

We inform you that JOIES I PROTOCOL ROCA JOIERS, S.L.  can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or carry out any link or connection action through social networks) of the official pages of JOIES I PROTOCOL ROCA JOIERS, S.L.  It will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.

JOIES I PROTOCOL ROCA JOIERS, S.L. will treat your data for the purposes of correctly managing your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

- That they are allegedly illegal by national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.

- That violate the fundamental rights of people, lack courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general whatever the content JOIES I PROTOCOL ROCA JOIERS, S.L.  deem inappropriate.

- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, JOIES I PROTOCOL ROCA JOIERS, S.L. reserves the right to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

The communications sent through social networks will be incorporated into a file owned by JOIES I PROTOCOL ROCA JOIERS, S.L. , being able to send you information of interest.

You can access more information, as well as consult the companies that are part of JOIES I PROTOCOL ROCA JOIERS, S.L. , through the following link: www.empresa.com/politicadeprivacidad.

In any case, if you send personal information through the social network, JOIES I PROTOCOL ROCA JOIERS, S.L. will be exempt from liability in relation to the security measures applicable to this platform, and if the user wants to know them, consult the corresponding particular conditions of the network in question.

SECURITY MEASURES:

The data you provide will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in case there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SEND CV

In the event that the user sends their CV through our website, we inform them that the data provided will be processed to make them participate in the selection processes that may exist, carrying out an analysis of the applicant's profile in order to select the best candidate for the vacant position of the Responsible. We inform you that this is the only official procedure to accept your resume, so that resumes submitted by a different procedure will not be accepted. In the event of any modification to the data, please notify us in writing as soon as possible, in order to keep your data duly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing full confidentiality both in the treatment and in its subsequent destruction. In this sense, once the aforementioned period has elapsed, and if you wish to continue participating in the selection processes of the Responsible, please send us your CV again.

The data may be processed and / or communicated to the member companies of our group during the time of conservation of your curriculum and for the same purposes previously reported.

SUBSCRIPTION TO THE BLOG

In the event that the user subscribes to the blog, we inform them that the data provided will be processed to manage their subscription to the informative blog with an update notice and that they will be kept as long as there is mutual interest to maintain the end of the treatment. When it is no longer necessary for this purpose, it will be eliminated with adequate security measures to guarantee the pseudonymisation of the data or its total destruction. The data will not be communicated to third parties, except legal obligation.

PUBLICATION OF YOUR TESTIMONY

In the event that the user wants to publish his opinion on the web, we inform him that the data provided will be processed to address the proposed suggestions, experiences or opinions regarding the products and / or services to be published on the web page and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the end of the treatment and when it is no longer necessary for that purpose, it will be deleted with adequate security measures to guarantee the pseudonymization of the data or total destruction of the same. Witnesses will be posted on our website. The only personal information that will be published about the witness will be his name.

CHANGES TO THIS PRIVACY POLICY

JOIES I PROTOCOL ROCA JOIERS, S.L.  reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

LEGISLATION

For all intents and purposes the relationships between JOIES I PROTOCOL ROCA JOIERS, S.L.  With the Users of its telematic services, present on this Website, they are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or related to their use the Courts and Tribunals of Barcelona.

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